Olive Blackmon
Owner and president
Takes the walk-through calls herself and sets the standard for every notice and log.
About
A small firm for buildings with a lot of rules
Cumberland Facility Pest Care works only in buildings where people live, learn or receive care.
That changes how we work. We write down what a visit will do before it happens and what it did after. We start at the doors and seams, where pests get in, and treat inside only where an inspection gives a reason. And we take our cue from the people in the building: the practice manager, the school nurse, the dining services lead.
The people behind the notices
Who answers when you call
Twenty people in all. These five are the ones you will hear from most.
Sanjay Randhawa
Technical director
Writes the method for each type of room and reads every log before it goes out.
Kitty Barton
Account manager, schools and senior living
Keeps your academic calendar, meal times and rest hours on the schedule.
Rosendo Vela
Senior technician, early route
Leads the before-opening visits at clinics and offices.
Finley Carver
Records and scheduling coordinator
Sends the notices, files the logs and keeps the device maps current.
How we hold ourselves
Three habits we do not skip
Say it first
A notice goes out before each visit, so no one is surprised by a technician in the hall.
Say what we used
Every log says where we applied something, and the product list is yours on request.
Say what we cannot see
Rooms we skipped and areas we could not reach are on the log, not left out of it.
Meet us at the building
A walk-through is a conversation with Olive or Sanjay, not a sales visit.